Your Privacy Matters. We Protect Your Personal Data.
Effective: 2025-10-18
Last Updated: 2025-10-18
We are Drone the Sky, based in Singapore. We respect your privacy & follow the Personal Data Protection Act (PDPA).
What Personal Data We Collect
We collect only what's necessary to serve you better. This may include:
• Name, contact details (email, phone, address)
• Order/payment info (credit card, billing address)
• Device / usage data (for website functionality, analytics)
• Any other info you provide (e.g. through customer support, surveys)
How We Use & Disclose Data
We use your personal data for:
• Processing your orders, delivery, refunds
• Customer support & communication
• Improving our products, website, services
• Marketing (only if you opt in)
• Complying with legal obligations
We will only disclose your personal data to trusted third parties (e.g. delivery partners, payment processors, service companies) who help us with our services — always under confidentiality obligations
Consent & Choice
By using our site / placing an order, you agree to this policy. You can withdraw your consent for marketing at any time (link / contact). Withdrawal will not affect rights to use services already rendered.
Data Accuracy & Retention
We'll make reasonable efforts to keep your personal data accurate and up to date. We retain your data only for as long as needed to fulfil the purpose(s) we collected it for, or as required by law.
Security
We implement reasonable technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.
Transfer of Data
Sometimes, to fulfil orders or use third-party services, your data may be transferred outside Singapore. If that happens, we ensure the recipients safeguard your data with protection standards comparable to PDPA.
Update to This Policy
We may update this policy from time to time. When we do, we’ll post the updated version on our site and note the “Last updated” date. Please check back occasionally.